Privacy Policy
Last updated: March 1, 2026
At PulseFinder, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, submit a review, or contact us for support.
- Account information: name, email address, password
- Profile information: display name, avatar, location
- Content: reviews, photos, and comments you post
- Communications: messages you send to us or other users
- Usage data: pages viewed, features used, search queries
- Device data: browser type, operating system, IP address
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services.
- Provide and operate the PulseFinder platform
- Process your reviews and business interactions
- Send you important account and service notifications
- Personalize your experience and search results
- Analyze usage patterns to improve our platform
- Prevent fraud and enforce our terms of service
3. Information Sharing
We do not sell your personal information to third parties. We may share your information in the following circumstances:
- Public content: reviews and ratings are visible to all users
- Service providers: trusted partners who help us operate our platform
- Legal requirements: when required by law or to protect our rights
- Business transfers: in connection with a merger or acquisition
4. Cookies & Tracking
We use cookies and similar technologies to recognize you, remember your preferences, and analyze how our platform is used. You can control cookie settings through your browser preferences.
We use essential cookies for platform functionality and optional analytics cookies to understand usage patterns. We do not use advertising tracking cookies.
5. Data Security
We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, regular security audits, and access controls.
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.
6. Your Rights
You have the right to access, update, or delete your personal information at any time through your account settings. You may also:
- Request a copy of your personal data
- Opt out of marketing communications
- Request deletion of your account and associated data
- Object to processing of your personal information
- Lodge a complaint with a supervisory authority
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. We may retain certain information as required by law or for legitimate business purposes such as fraud prevention.
When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@pulsefinder.co.uk or visit our contact page.